Guild Leadership

dr boom
Officers’ Quarters: The boom/bust cycle of recruiting Of all the aspects of guild leadership, the one I’m asked about most frequently is recruiting. It’s no surprise — this is probably the most critical, life-or-death task that a raiding guild’s leaders have to accomplish. This week, one officer asks about recruiting and retention at this point in Legion. I’d like to discuss that, but...

Officers’ Quarters: Legion and raider shaming This week, Nyx asks if raid leaders should call out players who aren't spending enough time earning Artifact Power and Legendaries.




kiljaeden
Officers’ Quarters: Waiting for Kil’jaeden The Tomb of Sargeras looms over the Broken Shore. It has stood there throughout the Legion expansion, taunting us, and soon we’ll be able to discover its secrets. But we can’t assault it yet. For raid teams, this is a delicate time. Some teams are pushing to clear the Nighthold on their difficulty of choice....

players in nagrand
Ten years of Officers’ Quarters OK, maybe not quite. There was, after all, some time at WoW Insider when there was no budget for Officers’ Quarters. However, it is true that Officers’ Quarters debuted on that site ten years ago, in May 2007. Looking at that very first column today, it’s a little bit embarrassing. I wanted to make a splash...

gurthalak voice of the deeps
Officers’ Quarters: Voice of dissent Guild leaders are not meant to be tyrants, dictators, or demagogues. The leadership core of a guild has one primary mission: to make sure everyone in the guild is having fun. The definition of said fun is slightly different for every guild, but that’s the whole reason every guild exists. At times, members of the guild...

flying serpent kick
Officers’ Quarters: Kick and tell When a guild member leaves under less-than-sunny circumstances, the best thing to do is often just to learn from it and move on. But what about the new guild they are trying to join? Do you have an obligation to tell their officers about why the former member left the guild — or why you had...




party fighting Cathedral of Eternal Night boss
Officers’ Quarters: Four ways Blizzard can help guilds Many players are generally unhappy with Legion‘s most recent patch, 7.2. The gated content, the Nethershard grind, the rep grind to unlock flight, and short-lived Broken Shore buildings have not been well received. Guilds, as usual, bear the brunt of this unhappiness, as unsubscribed members make activities like raiding and organized PVP more and more difficult. Blizzard is...

sylvanas and nathanos
Officers’ Quarters: 6 qualities of a good officer As Legion rolls along, many guilds are experiencing turnover in their rosters. We’ve already discussed some reasons why. You may find that officers are playing less or unsubscribing. The duties of running the guild remain the same, however. To keep everything running smoothly, you’ll need to promote new officers. How do you choose the right...



krosus fires a beam
Officers’ Quarters: Legion and raider morale Back in December, I told raid leaders not to blame themselves for poor raid attendance. I talked about the many ways that Blizzard has intentionally made organized raiding as optional as possible for the average player. This is a good thing in many ways. Speaking as a long-time raider, I can say without a doubt that it...

guild battle standards
Officers’ Quarters: Guild election controversy The world isn’t sick of hearing about elections yet, right? This week’s question is from a guild member who wanted to be an officer, but lost in the election process after some ethically questionable moves by his opponent. The way this person ran her campaign, and the fact that she taunted you about losing the...

paladins in their order hall
Officers’ Quarters: Recruiting during the Legion subscriber surge This week, Tom Chilton told Polish gaming magazine PIXEL that WoW is back up over the 10 million subscribers mark. While Blizzard has since blamed the number on a mistake or mistranslation, it’s a good excuse to talk recruitment. WoW’s population dipped to its lowest point in modern WoW history during the Warlords of Draenor expansion...

shaman tier 19
Officers’ Quarters: Managing Legion’s loot system This week’s question was a rather straightforward request. Every expansion brings with it some new twists to WoW‘s loot system and Legion is no different. Let’s go through it!

paladin kneeling in contemplation
Officers’ Quarters: The repentant quitter and the wandering officer This week we have two questions. One is about a player who rage quit but now wants to return. The second question is from a former officer who can’t find the right guild because they see the glaring flaws in every community they join. I approve of your use of caps here. You make it sound like the worst...

Bastion of Twilight raid entrance
Officers’ Quarters: Retiring from a Mythic guild This week’s question comes from Twitter: Hi, Brian. You’re not alone in this. It feels like many players are leaning away from Mythic these days. The 20-player requirement has been very difficult to sustain for so many guilds. Some of those guilds haven’t been raiding for months because they plowed through Heroic but lost too many...

Officers’ Quarters: Ranked raider perks In this week’s question, an officer wants suggestions about incentives to offer his highest-ranked raiders. I’ll offer some suggestions for ranked raider perks, but I also want to discuss the idea of separating raiders by rank according to skill.

pharah and mercy
Officers’ Quarters: Five lessons in teamwork from Overwatch As Legion‘s beta rolls onward, many of us are crossing the Warlords of Draenor content gap with Blizzard’s amazingly fun and creative team shooter Overwatch. Playing it over the past few weeks, I’ve seen some parallels between success in Overwatch and success in WoW‘s group content. Here are five lessons from Overwatch that can help your...