Iterative Design
How much should player feedback impact the design of World of Warcraft?
One of the critiques I've seen of Battle for Azeroth's gameplay and systems is that the criticism offered of the Legendary items and Artifacts from Legion was overly influential, while there was little time for player feedback on systems like Azerite Armor or, more recently, Corruption and Corrupted gear.
Patch 7.2.5 and why designers can’t make everyone happy
This one's a bit to unpack.
Legion and the iteration of design
One of the things that hits me every time I accidentally use my Garrison Hearthstone (or deliberately -- it's an easy way to get to the portals in Stormshield) is that my Garrison is basically my Order Hall, but a more primitive version of it.