Overwatch has gotten a bit of a reputation for toxicity.
WoW reports are kind of hit or miss.
As part of Overwatch's new reporting features, the improved reporting system will soon be coming to consoles.
Overwatch will be implementing new reporting features, both now and in the upcoming future.
While you can currently report players in Heroes of the Storm for harassment and general bad behavior, coming in the next patch you'll have a wide range of additional reporting options — and reported players will receive a new punishment with silences that greatly restrict their ability to chat.