Heroes of the Storm ban wave includes false positives
Claims of innocence are nothing new when it comes to ban waves, though. As such, it seemed like this was just another case of upset players looking for a way out of their bans. Outcry on the Heroes subreddit was pretty loud, though, and many players seemed genuinely innocent. Working together, they tried to identify any patterns between those who were (allegedly) falsely accused. User Hare712 made an informative post describing how players could check to see if they’d been flagged by Warden, Blizzard’s cheating-detection software.
As it turns out, many players using Xonar Audio Drivers on a 32-bit game client found they’d been flagged by Warden. While not all players meeting these criteria were banned, enough were that it caused some investigation on Blizzard’s part. While the official reason for the false bans was never given, Community Manager Trikslyr responded to a thread on Xonar audio drivers with the following: “Thanks for looking into the situation and finding common occurrences between banned accounts. The Community’s hard work has helped us identify the source of what caused the false bans.”
The full blue response with update can be found below:
Cheating and using hacks while playing Heroes of the Storm or any Blizzard game will not be tolerated. These actions undermine the spirit of fair competition that’s essential to play on Battle.net, and can lead to stability and performance issues with the service. In Heroes of the Storm, cheaters ruin the competitive atmosphere not only for their opponents, but for their allies as well.
As always, maintaining a stable, safe, and secure online gaming experience is a top priority for us. We’ll continue to keep a close eye on cheating in Heroes of the Storm and stamp out offending accounts to uphold the integrity of the game.
Please consider supporting our Patreon!
Join the Discussion
Blizzard Watch is a safe space for all readers. By leaving comments on this site you agree to follow our commenting and community guidelines.