We've seen the Overwatch team working on various ways to deal with player toxicity and bad behavior recently, but it's not a new problem nor is it confined to that game. Hearthstone doesn't even let you talk to other players and you can still have some bad experiences with emote spamming and the like (like that one player who starts using up every last second on their turn just to annoy you) and if you've played Heroes of the Storm or World of Warcraft you've likely run into your fair share of disagreeable behavior.
While you can currently report players in Heroes of the Storm for harassment and general bad behavior, coming in the next patch you'll have a wide range of additional reporting options — and reported players will receive a new punishment with silences that greatly restrict their ability to chat.
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