Are you struggling in Hearthstone Duels, where random luck — and the particular pool of Treasures and cards offered to you — can pretty much dictate whether you'll have a good or a bad run?

Rejoice in the most recent hotfixes, which have lowered the level at which Battle for Azeroth mobs scale with gear.

Shout out to the people hanging out on their Longbois near the mailbox in Oribos. While Kevin is adorable and Choofa is my new best friend, y’all living the dream of being an actual NPC in the middle of town are really making this expansion worth playing.

This is The Queue, where you ask us questions and we take a short break from the endless cycle of AHing and fishing to answer.

There are a lot of new mounts in Shadowlands.

Let's be real: Oribos can be a confusing place to navigate, and neither the names nor the icons of each wing are exactly helpful.

I knew bears liked to climb things, but this is ridiculous! How did he even get up there? How will he get down?! How can this be!

While I figure that out, it’s time for — The Queue.

Which is the best way to level an alt in Shadowlands?

Shadowlands has been out for a few weeks now, and the Castle Nathria raid opens this week.

Each month, Hearthstone offers players a custom card back for winning five ranked games.

The nights are growing long and cold, and soon we will be bugging Greatfather Winter for gifts, so let's make something that can keep us warm with ingredients that would make any Dwarf proud.